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Amazon is the internet’s land of opportunity, but that doesn’t mean that it’s simple to begin selling on it. Amazon has made it to this point by usually supporting the customer, and this creates an environment where sellers have to be very careful not to get complaints filed against them.
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Many sellers who obtain suspensions after too many “Not as advertised” warnings, different item condition warnings, inauthentic items, or “used sold as new” policy warnings go straight to pointing fingers at customers who don’t want to pay for return shipping.